Comments on: BarracudaCentral – another blacklist black hole

By: Ted

Ted — Thu, 12 Aug 2010 01:05:58 +0000

I have experinced the exact same problem jus today…what to do now? I am a small business owner not some larg corp. that has an IT Dept. to handel this.

By: Tony

Tony — Tue, 10 Aug 2010 02:03:52 +0000

I wish I would have read this before I started the Barracuda Central removal process. I would have never gave them our info. I did google emailreg.org when they wanted twenty bucks, to unlist us.

By: Ehrwade2

Ehrwade2 — Thu, 08 Jul 2010 16:39:33 +0000

A good rant – I liked it (!) and found it helpful. I came here in July 2010 after having messages blocked (despite previous success to the same recipient). Seems like the scam goes on.

By: steve

steve — Fri, 26 Mar 2010 21:37:58 +0000

V3,
I think we all agree with your comments about spammers, but as you can see in the article and comments, this is about legal business E-mail communications coming from dedicated IP adresses that are not spammers, and getting blocked for no apparant reason and no justification being communicated by Barracuda Central. This is also not about the administration of the appliance by a dedicated IT staff for a single entity.

Large third-party E-mail providers are not going to whitelist an IP address if Barracuda Central says that they are spammers. Why should they? They think they bought the appliance and service for that very reason. They will believe Barracuda before beliving the sender or the recipient since they could be spammers trying to penetrate the network. No, this all comes down to Barracuda Central and their racket with Emailreg.org. This process is seriously broken and needs to be fixed or thrown out.

By: V3

V3 — Fri, 26 Mar 2010 10:28:17 +0000

Actually, barracuda's aren't that bad. If the person you are sending to adds your ip to their reputation by pass, then you wont be blocked, takes 5 seconds. Option B complain to your ISP for hosting spammers. If they keep hosting them, you will keep getting blocked and rightfully so.

By: honest__abe

honest__abe — Wed, 17 Mar 2010 06:36:44 +0000

The Barracuda/EmailReg.org Racket
Barracuda is apparently using the PBL ranges (those addresses listed as belonging to the major ISPs such as Verizon, SWB, etc. see: http://www.spamhaus.org/pbl/index.lasso regarding PBLs) which causes small business owners who send mail from their home PCs but use their hosted domains (username@mysmallbusiness.com) to get bounced by mail servers that reference zen.spamhaus.org, pbl.spamhaus.org, b.barracuda.org or any organizations that use barracuda appliances. This is a totally innappropriate use of PBLs. For a hosting provider to get ‘de-listed’, the fee of $20 for listing with EmailReg.org is per domain per year! If you check the IP address of EmailReg.org (64.235.146.64) you’ll find that it is none other than Barracuda Networks themselves:
OrgName: Barracuda Networks, Inc.
OrgID: BARRA-7
Address: 3175 S. Winchester Blvd
City: Campbell
StateProv: CA
PostalCode: 95008
Country: US
NetRange: 64.235.144.0 – 64.235.159.255
CIDR: 64.235.144.0/20
OriginAS: AS15324
NetName: BARRAUCDA
NetHandle: NET-64-235-144-0-1
Parent: NET-64-0-0-0-0

This is a total racket being put in place in order to extract annual fees from LEGITIMATE hosting providers. All I can say at this point is to pass the word that PBLs are NOT spam blocklists but rather ISP lists of user allocated IPs and PBLs (and default Barracuda appliance rules) should NEVER be used to control spam. Barracuda is trying to pull a fast one here with blocking legitimate senders then trying to charge a fee to let mail pass and it should not be tolerated.

By: angry web ops

angry web ops — Wed, 13 Jan 2010 05:48:40 +0000

This just happened to my company but what's even more ridiculous is that all their forms are currently failing with 500 errors. I can't even submit a request to be removed. Sorry, but if most of your service is based on a couple web forms to clear everything up, the least you can do is ensure THEY WORK. definitely a scam…

By: pete

pete — Tue, 05 Jan 2010 00:48:37 +0000

Right on! This organization is I believe, just annother internet scam that should be illegal. They want my $20 do clear To register a domain. They say, “EmailReg.org, enter the following information. There is a USD $20.00 administrative charge per domain registered.”

By: Bo

Bo — Sat, 05 Sep 2009 12:04:37 +0000

I got this problem too. We are company oriented to dog training.
How we can stop them on this illegal way?
They stop my business.
Folks, let’s go hunt them down.

Is there any way?

By: steve

steve — Mon, 17 Aug 2009 07:16:17 +0000

Pauline,
I sympathize with your situation, but PCSecurity Shield is not associated with Barracuda in any way. I will tell you that that software is pure junk and you should uninstall it immediately. I have read and heard about far too many complaints to justify having it on your system another day. There are plenty of good, reputable security products on the market for your needs like ZoneAlarm Extreme Security (http://www.zonealarm.com/security/en-us/compare-anti-virus-spyware-software.htm).

Perhaps I will write about more consumer prodcts in the future. Thanks for the idea.

Good luck.